Frequently Asked Questions

Viralance is an AI-powered video generator with 6+ models including VEO 3.1, SORA 2, WAN 2.5, Seedance, and MAGI-1. Create viral TikTok, Instagram Reels, and YouTube Shorts from text or images. Features include text-to-video, image-to-video transformation, video extension to 20s, and auto-posting.

You have two options: (1) Text-to-Video: Describe what you want in text and our AI generates the complete video. (2) Image-to-Video: Upload any image and describe the motion you want - AI transforms your static image into a dynamic video. Both take 1-3 minutes to generate.

We support 6+ AI models: VEO 3.1 Fast (latest, 720p/1080p), VEO 3 Fast (social media optimized), SORA 2 & SORA 2 Pro (cinematic 1080p), WAN 2.5 (image-to-video specialist), Seedance Pro & Lite (fast image-to-video), and MAGI-1 (video extension). Creator Plan and above get unlimited access to all models.

Plans start at $29/month for 50 credits. Video costs vary by model, duration, and resolution (3-15 credits per video). We also offer Creator ($79/220 credits), Pro ($149/600 credits), and Business ($299/1500 credits) plans.

Credits are used to generate AI videos. Cost varies by model, duration, and quality: SORA 2 (3-10 credits), VEO 3 Fast 720p (5-10 credits), VEO 3.1 Fast 1080p (8-15 credits). Shorter videos cost fewer credits. Credits never expire and carry over month-to-month. For example, Creator Plan's 220 credits can generate 22-73 videos depending on your choices.

Generation time varies by model: Seedance Lite (45-60 seconds), VEO 3 Fast (60-90 seconds), WAN 2.5 (60-90 seconds), VEO 3.1 Fast (60-90 seconds), SORA 2 (120-180 seconds). Video extension with MAGI-1 takes 90-120 seconds. All times are approximate.

We support all major social media formats: 9:16 (TikTok/Reels), 1:1 (Instagram Feed), and 16:9 (YouTube). Video durations: 4-12 seconds (text-to-video), 5-10 seconds (image-to-video), and up to 20 seconds with video extension. Resolution options include 720p and 1080p for VEO 3.1 and SORA 2 Pro.

Yes! Creator Plan and above includes TikTok auto-post feature. Connect your account once and schedule videos to post automatically.

We focus specifically on social media virality with features like trend analysis, AI caption generation, optimal posting times, and direct TikTok integration—all in one platform.

Yes. If you're not satisfied or experience unexpected credit usage, contact our support team. We'll review your case and process a refund if applicable.

Yes! Our Business Plan ($299/month) includes team features. For larger teams, contact us for custom enterprise pricing.

All videos are downloadable in MP4 format, optimized for each platform. We provide the exact specifications needed for TikTok, Instagram, and YouTube.

Yes! All generated videos are yours to use commercially. You retain full rights to videos created with Viralance.

Yes, we prohibit generating harmful, misleading, or inappropriate content. Our AI has built-in safety filters, and violations may result in account suspension.

Our AI analyzes your video and generates engaging captions optimized for each platform, including relevant hashtags and calls-to-action.

We curate daily trending sounds, hashtags, and content formats specifically for TikTok to help your content go viral. Updated every 24 hours.

Not at all! If you can write a sentence or upload an image, you can create videos. Our interface is designed for creators, not techies.

Image-to-Video AI transforms static images into dynamic videos with motion. Upload any photo (product, scene, person), describe the motion you want (zoom, pan, rotation), and AI animates your image. Perfect for product videos, e-commerce, social media content, and marketing without expensive video production.

Six models support image-to-video: VEO 3.1 Fast (720p/1080p, 8s), VEO 3 Fast (720p, 8s), SORA 2 & SORA 2 Pro (720p/1080p, 4-12s), WAN 2.5 (5-10s), Seedance Pro (5-10s), and Seedance Lite (best value, 5s). Each model has different quality, speed, and credit costs.

Yes! Upload any image (JPG, PNG, WebP). Best results with high-resolution images (minimum 1080x1080), good lighting, and clear subjects. Perfect for product photos, brand assets, lifestyle images, landscapes, and before/after transformations.

Video Extension uses MAGI-1 AI model to extend short 10-second videos to 20 seconds. AI seamlessly continues the video content with natural motion and consistency. Costs 8 credits per extension. Great for creating longer-form content from your best short videos.

Yes! Use MAGI-1 to extend 10-second videos to 20 seconds. Simply generate your video first, then click "Extend Video" in your video library. Extension takes 90-120 seconds and costs 8 credits. You can extend any video generated with VEO or SORA models.

VEO 3.1 Fast is the latest model with 1080p resolution support (VEO 3 only has 720p). Both support text-to-video and image-to-video. VEO 3.1 offers better quality and more resolution options, making it ideal for professional content. Credit costs: VEO 3.1 (8-15 credits), VEO 3 (5-10 credits).

For product videos, we recommend Image-to-Video models: Seedance Lite (best value, 2-5 credits), VEO 3.1 Fast (premium quality, 720p/1080p), or WAN 2.5 (natural motion). Upload your product photo, describe motion like "slow zoom into product" or "360 rotation", and generate professional product videos in minutes.

Yes! First generate a 10-second video, then use Video Extension (MAGI-1) to extend it to 20 seconds. While direct generation is limited to 4-12 seconds depending on model, video extension lets you create up to 20-second videos. Future updates will support even longer videos.

No. Text-to-Video only: VEO 3.1 Fast, VEO 3 Fast, SORA 2, SORA 2 Pro. Image-to-Video only: WAN 2.5, Seedance Pro, Seedance Lite. Both modes: VEO 3.1 Fast, VEO 3 Fast, SORA 2 models. Video Extension only: MAGI-1. Choose the right model based on your creation method.